Refund policy

Returns
VINO’OLI does not accept returns. Please review your order carefully before completing your purchase.

Damaged, Leaking, or Incorrect Items
If your order arrives damaged, leaking, or incorrect, contact hello@vinooli.com with your order number and a description of the issue. Please include photos of the item and packaging when available.

We review these concerns individually and determine an appropriate resolution on a case-by-case basis. This policy does not limit any rights or remedies available under applicable law.

Contact
For questions about your order, email hello@vinooli.com.